FREE SHIPPING ON ALL ORDERS OVER $50 - EVERY SINGLE DAY!!!!

Bellissimo! Glassware Guarantee

100% satisfaction guaranteed! If you are not completely satisfied with an item, just contact us to receive a return authorization.  Approved returns or exchanges are to be shipped prepaid within 30 days of receipt.  (We do not accept C.O.D.)  Items must be packed carefully and received in mint condition.  We will cheerfully exchange the item or refund the purchase price, minus a 20% restocking fee.

Gift Product Guarantee

We guarantee that all of our products will be free from defect and will be as pictured and described on our website. If you receive a product that does not meet our guarantee, we will ship a free replacement at no charge to you. Certain items may have an additonal warranty from the manufacturer. If this is the case, it will be stated in the description.

Tiffany & Stained Glass Guarantee

We insure every tiffany and stained glass shipment of our lamps for damage, the protocall for returns MUST BE FOLLOWED. A picture of the damage has to be taken by you or your customer, then, that pic is emailed to the manufacturer. We will send a pick-up and EITHER send a NEW item, OR refund, OUR CHOICE. This is VERY important. If a lamp or stained glass panel is returned for any other reason (did not like the color, did not like the size etc) then there is a 20% restock fee. Because in most cases when the item is returned we have to supply NEW PACKING AND NEW BOXES to resell. And, the more these items are shipped, the more opportunity for damage. So INSURE ANY RETURN, because we will NOT refund a damaged return unless we have recieved pictures prior to the return & you have approval to return the item/items.

We insure ALL orders for damages at NO cost to you. HOWEVER, the proper claims process must be followed for our claims to be processed. Your customer or you, MUST take a digital photo of any and ALL damages within 10 days. This photo must then be forwarded to us so we can evaluate the damage and either refund or reship OUR CHOICE.

The National Electrical Code, as well as laws in the majority of states, requires that lamps and fixtures be tested by a recognized, independent safety-testing agency before they can be legally sold and installed. Electricians in some areas will refuse to install non-UL fixtures.

When shopping for lamps and fixtures, look for the term "UL Listed." And don't be fooled by statements like "All fixtures are manufactured from UL-approved components."

Sorry, any merchandise returned without authorization will be refused.